Privacy Policy

1. General Provisions

1.1. This Privacy Policy (the “Policy”) applies to the website getkocyan.com (the “Website”) and explains how we collect, store, use, and protect the personal data of customers who place orders and pay for goods online.

1.2. I, Katsiaryna Hetko, am registered as a self-employed individual in the Republic of Belarus and operate under the Professional Income Tax (NPD) regime.
Contact information:
• Email: getko.cyan@gmail.com
• Phone: +375339907602

1.3. By using the Website, submitting your contact information, or placing an order, you agree to the processing of your personal data in accordance with this Policy.


2. Data We Collect

When placing an order on the Website, we may collect the following personal data:
• First name, last name, patronymic (if applicable);
• Email address;
• Phone number;
• Shipping address (street, house, apartment, city, postal code);
• Other delivery-related information, if necessary.

We also receive payment-related information (through the payment system), but we do not store full bank card details (such as card number or CVV). These are processed solely by the payment provider.


3. Purpose of Data Collection

We process your personal data for the following purposes:
1. To process and fulfill your order, including delivering the goods to your address.
2. To contact you regarding order confirmation, updates, or clarifications (via email or phone).
3. If necessary, to handle returns, refunds, or dispute resolution.
4. To improve the Website by analyzing order statistics (without transferring identifiable personal data to third parties unless you provide explicit consent).


4. Data Retention

4.1. Your personal data is stored on secure servers for the period required to:
• complete your order;
• process possible returns or exchanges;
• resolve claims or disputes.

4.2. After this period, your data may be anonymized and used in aggregated form for statistical or analytical purposes.


5. Sharing Your Data with Third Parties

5.1. We share your personal data only in the following cases and only to the extent necessary:
• with courier or postal services for order delivery;
• with payment service providers for payment processing;
• with service providers handling returns or refunds (if applicable).

5.2. We do not sell or provide your personal data to advertising agencies or third-party marketing companies.


6. Data Security

6.1. We apply organizational and technical measures to protect your personal data from unauthorized access, leakage, alteration, or destruction.

6.2. The Website operates via a secure HTTPS connection, ensuring encryption of all data transmitted between you and our server.

6.3. Access to personal data is granted only to authorized personnel involved in order processing and logistics.


7. Your Rights

7.1. You have the right to:
• request a copy of the personal data we store about you;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data (if it is no longer required for order fulfillment or legal compliance).

7.2. To exercise your rights, contact us at: getko.cyan@gmail.com


8. Changes to the Policy

8.1. We may update this Privacy Policy from time to time. Any changes will take effect once published on the Website.

8.2. We encourage you to review the Policy periodically to stay informed about updates.


9. Contact Information

If you have any questions regarding the processing of your personal data, you can contact me:

• Email: getko.cyan@gmail.com
• Phone: +375339907602
• Address: Republic of Belarus, 231337, Ivye, Molodyozhnaya St., 25